He is in customer service and was bothered by me, impatient, unkind, and rude! Probably won’t be back next year. “ He replayed with “ housekeeping will bring it” and hung up on me. I had put it in speaker phone and begins shouting “ HELLO! Hello? Hello! IF YOU HAVE ME ON SPEAKER TAKE IT OFF SPEAKER NOW! “ I said “this is room xxxx and we don’t have a remote and need 2 pillows. Then we went to the shuttle spot only to find NO MORE SHUTTLE TO THE STRIP!! BUMMER BIG DEAL!! We then get to the room and there was no remote and only 2 pillows ( usually 4) called front desk for remote was immediately placed on hold for about 5 minutes when the man answered he was obviously in a hurry. We usually get various coupons with the room key and today nothing ( that’s not a biggie either). Today we arrived and we were told housekeeping needed to be arranged by noon if you need it or it won’t be given ( that’s fine with me I don’t really use housekeeping) if you need towels or anything call the front desk. We have been coming here for 5-7 days every February/March for 11 years now for my husbands training.

Orleans hotel and casino contact